Front Office Lead: Multi-Location Medical Office Ops

Sarasota Memorial Health Care System; Sarasota Heights (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Sarasota Memorial Health Care System seeks a Front Office Lead to oversee daily front desk operations across multiple locations, ensuring friendly patient service and accurate administrative processes.

The role supports 25 providers and 12 front desk and 11 clinical staff, requiring experience in a physician office, MS Office proficiency, EHR/EMR familiarity, and strong communication.

Qualifications

• Minimum 1 year of experience in a physician office.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access).
• Professional, neat appearance with strong written and spoken communication.

Responsibilities

• Manage patient scheduling, check-in, checkout and follow-up activities.
• Serve as liaison between physician, patient, facility and insurance company.
• Handle collections at checkout and maintain confidentiality.
• Provide front-desk oversight and travel to satellite offices as needed.

Skills

MS Office

Communication

Multitasking

Interpersonal skills

Data entry

Confidentiality

Initiative

Reliability

EHR/EMR

Medical terminology

Education

High School Diploma

Tools

EHR/EMR

Job description

Sarasota Memorial Health Care System seeks a Front Office Lead to oversee daily front desk operations across multiple locations, ensuring friendly patient service and accurate administrative processes.

The role supports 25 providers and 12 front desk and 11 clinical staff, requiring experience in a physician office, MS Office proficiency, EHR/EMR familiarity, and strong communication.