Front Office Patient Relations Specialist

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 32,000 - 42,000; Part time

Job summary

Sarasota Memorial Health Care System is seeking a front-desk patient access professional to support patient scheduling, check-in, checkout and follow-up activities. The role involves acting as a liaison between physicians, patients, facilities and insurance providers while handling payments at checkout.

Applicants should have strong data entry skills, a professional demeanor and the ability to manage multiple tasks with reliability and initiative, while upholding strict confidentiality and

Qualifications

• Requires computer, keyboard and data input skills.
• Requires pleasant and professional demeanor.
• Requires skill in establishing and maintaining effective working relationships.
• Requires demonstrated initiative and self-direction.
• Requires ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
• Requires dependability/reliability.

Responsibilities

• Schedule patients and coordinate appointments.
• Handle patient check-in and checkout processes and follow-up activities.
• Serve as liaison between physician, patient, facility and insurer.
• Assist with payment collection at checkout.
• Maintain strict confidentiality of patient information.
• Adhere to compliance standards and support the organization’s Mission, Vision and Values.

Skills

Data entry

Pleasant demeanor

Multitasking

Initiative

Reliability

Communication skills

Education

High School Diploma or GED

Tools

EHR/EMR

Job description

Sarasota Memorial Health Care System is seeking a front-desk patient access professional to support patient scheduling, check-in, checkout and follow-up activities. The role involves acting as a liaison between physicians, patients, facilities and insurance providers while handling payments at checkout.

Applicants should have strong data entry skills, a professional demeanor and the ability to manage multiple tasks with reliability and initiative, while upholding strict confidentiality and