Patient Services Lead — Physician Office

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sarasota Memorial Health Care System invites an administrative coordinator to support patient flow in our physician office. The role emphasizes a positive demeanor and alignment with our Mission, Vision and Values, while handling scheduling, check-in and check-out.

You will liaise with physicians, patients and insurers, assist with billing at checkout, and ensure confidentiality and accuracy in documentation. Candidates should have office software skills and familiarity with EHR/EMR systems.

Qualifications

• Minimum 1 year experience in a physician office.
• Proficient with Microsoft Office: Word, Excel, Outlook, PowerPoint, Access.
• Professional appearance with strong verbal and written communication.
• Ability to perform data entry and maintain confidentiality.
• Knowledge of EHR/EMR systems and medical terminology.

Responsibilities

• Manage patient scheduling, check-in, checkout and follow-up activities.
• Serve as liaison between physicians, patients, facility and insurers.
• Handle patient payments at checkout and assist with collections as needed.
• Maintain compliance and protect patient confidentiality.

Skills

Communication

Multitasking

Reliability

Data entry

Confidentiality

Medical terminology

EHR/EMR knowledge

Education

High School Diploma / GED

Some college or vocational training

Tools

Word

Excel

Outlook

PowerPoint

Access

Job description

Sarasota Memorial Health Care System invites an administrative coordinator to support patient flow in our physician office. The role emphasizes a positive demeanor and alignment with our Mission, Vision and Values, while handling scheduling, check-in and check-out.

You will liaise with physicians, patients and insurers, assist with billing at checkout, and ensure confidentiality and accuracy in documentation. Candidates should have office software skills and familiarity with EHR/EMR systems.