Patient Experience Liaison II

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

Sarasota Memorial Health Care System in Florida is seeking a skilled administrative assistant to support patient scheduling, check-in, checkout and follow-up activities. You will act as liaison between physicians, patients, facility and insurer, and handle collections at checkout while maintaining confidentiality.

Preferred experience includes working in a physician office, knowledge of EHR/EMR, and proficiency with Microsoft Office tools.

Qualifications

• Must have data entry skills and basic computer knowledge.
• Professional demeanor and client-focused attitude required.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Ability to multitask while maintaining efficiency.
• Dependability and reliability in a fast-paced setting.

Responsibilities

• Schedule patient appointments and manage check-in/check-out processes.
• Serve as liaison between physicians, patients, facilities and insurers.
• Handle patient payments at checkout and assist with follow-up activities.
• Maintain strict confidentiality and comply with all standards and policies.
• Support the team in achieving service, quality and growth goals.

Skills

Data entry skills

Professional demeanor

Interpersonal skills

Initiative

Multitasking

Dependability

Education

High school diploma or GED

Tools

EHR/EMR

Microsoft Office

Medical terminology

Job description

Sarasota Memorial Health Care System in Florida is seeking a skilled administrative assistant to support patient scheduling, check-in, checkout and follow-up activities. You will act as liaison between physicians, patients, facility and insurer, and handle collections at checkout while maintaining confidentiality.

Preferred experience includes working in a physician office, knowledge of EHR/EMR, and proficiency with Microsoft Office tools.