Front Office Lead - Patient Services & Scheduling

Sarasota Memorial Health Care System; Town of Florida (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

Sarasota Memorial Health Care System is hiring a Medical Office Receptionist to support daily patient flow in a physician office setting in Florida. You will handle scheduling, check-in, checkout, and follow-up tasks while ensuring accuracy and friendliness in every interaction.

The role requires strong communication, proficiency with Microsoft Office and EHR/EMR systems, and the ability to multitask under pressure. A professional appearance and dependable work ethic are essential.

Qualifications

• Minimum 1 year of experience in a physician office.
• Proficient in Word, Excel, Outlook, Power Point, and Access.
• Strong oral and written communication.
• Experience with computer, keyboard and data input.
• Pleasant and professional demeanor.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
• Dependability/reliability.
• Knowledge of EHR/EMR.
• Medical terminology.

Responsibilities

• Schedule, check-in, checkout and follow-up activities for patients.
• Act as liaison between physician, patient, facility and insurance company.
• Handle collections of monies from patient at checkout.
• Maintain compliance with standards and protect patient confidentiality.

Skills

Communication

Multitasking

Data entry

Professional demeanor

Dependability

EHR/EMR knowledge

Medical terminology

Education

Some college or vocational training

Knowledge of third party payers

Tools

Microsoft Office

Job description

Sarasota Memorial Health Care System is hiring a Medical Office Receptionist to support daily patient flow in a physician office setting in Florida. You will handle scheduling, check-in, checkout, and follow-up tasks while ensuring accuracy and friendliness in every interaction.

The role requires strong communication, proficiency with Microsoft Office and EHR/EMR systems, and the ability to multitask under pressure. A professional appearance and dependable work ethic are essential.