Patient Services & Insurance Support Specialist

Quipt Home Medical, Corp; Fresno (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short/Long Term Disability

Life Insurance

Generous PTO

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Care Medical in Fresno, CA is seeking a Customer Service Representative to be the first point of contact for patients, caregivers, and referral sources. You will handle inquiries, verify insurance, process orders, and coordinate deliveries with clinical staff.

The role emphasizes accurate data entry, courteous communication, and timely problem resolution to ensure patient satisfaction and smooth operations across the branch.

Qualifications

• High School Diploma or equivalent.
• Previous Clerical or Customer Service experience.
• Knowledge of Microsoft Office (Word, Excel) etc.

Responsibilities

• Answer calls with professional greeting and take messages accurately.
• Greet visitors and direct to appropriate personnel.
• Process orders and transfers in the system timely and accurately.
• Verify insurance and patient billing information for third-party billing when needed.
• Assist in scheduling delivery/pickup times and coordinate with clinical staff.

Skills

Customer service

Communication

Interpersonal skills

Typing

Education

High School Diploma

Tools

Microsoft Office

Job description

Care Medical in Fresno, CA is seeking a Customer Service Representative to be the first point of contact for patients, caregivers, and referral sources. You will handle inquiries, verify insurance, process orders, and coordinate deliveries with clinical staff.

The role emphasizes accurate data entry, courteous communication, and timely problem resolution to ensure patient satisfaction and smooth operations across the branch.