Customer Care Specialist - Inbound/Outbound Support

Lincare; Fresno (CA); On-site; USD 23,281 - 31,684; Full time

Job summary

A healthcare service provider in Fresno is seeking an employee to communicate with customers, resolve problems, and assess ongoing product and service needs. The role involves making calls, documenting interactions, and verifying customer information. Ideal candidates should possess strong communication skills and a commitment to compliance with physician orders. This position offers competitive hourly pay ranging from $16.90 to $23, with responsibilities focused on customer education and support.

Responsibilities

• Communicates with customers via inbound and outbound manual calls.
• Assesses customer needs for additional products/services.
• Documents calls in computerized record keeping system.

Job description

A healthcare service provider in Fresno is seeking an employee to communicate with customers, resolve problems, and assess ongoing product and service needs. The role involves making calls, documenting interactions, and verifying customer information. Ideal candidates should possess strong communication skills and a commitment to compliance with physician orders. This position offers competitive hourly pay ranging from $16.90 to $23, with responsibilities focused on customer education and support.