Patient Services & Insurance Coordinator

Washington University in St. Louis; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Tuition assistance for you and family

Excellent health insurance packages

Metro U-Pass transit

Job summary

Washington University in St. Louis is seeking a Clinical Office Support professional in St. Louis, MO to greet patients, register them, verify insurance benefits, schedule appointments, and collect co-pays.

Responsibilities include balancing receipts, updating patient schedules, reminders, and assisting with billing inquiries. The role requires a High school diploma and 2 years in a medical office or related customer service setting. BLS certification is preferred.

Qualifications

• High school diploma or equivalent is required.
• 2 years of Medical Office Setting and/or related customer service experience.
• Basic Life Support certification from American Heart Association or American Red Cross.

Responsibilities

• Greet patients, assist with form completion, verify insurance and demographics; provide HIPAA forms.
• Collect co-pays and balance receipts and payments.
• Review schedules for new patients and update as needed.
• Call patients with appointment reminders and collect insurance information.
• Prepare, distribute and collect fee tickets and reconcile with daily schedule.
• Schedule follow-up appointments and patient testing; validate parking.
• Assist patients with insurance questions regarding billing and reimbursement processes.
• Support staff with sending reminder cards and other scheduling duties.
• Perform other duties as assigned.

Skills

Communication

Computer Literacy

Insurance

Interpersonal Relationships

Medical Terminology

Education

High school diploma

Job description

Washington University in St. Louis is seeking a Clinical Office Support professional in St. Louis, MO to greet patients, register them, verify insurance benefits, schedule appointments, and collect co-pays.

Responsibilities include balancing receipts, updating patient schedules, reminders, and assisting with billing inquiries. The role requires a High school diploma and 2 years in a medical office or related customer service setting. BLS certification is preferred.