Patient Services & Front Office Specialist

Northeast Georgia Health System; Braselton (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System is seeking a front desk receptionist for Physician Services/Physician Clinics. You will handle reception, maintain clinical and financial records, front office inventory, and medical records, with EPIC EMR data entry and appointment scheduling for referrals.

The role emphasizes accurate data entry, timely communication, and patient information updates, supporting physicians and ensuring smooth front-office operations within an 8-hour morning-afternoon shift.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals according to physician requests and processes mail promptly.
• Schedules appointments for patient referrals as requested by physicians.
• Logs referrals and posts referral numbers to patient accounts.
• Advises patients when referral numbers are needed and how to obtain them; provides referral information.
• Opens and distributes mail daily to appropriate personnel.
• Ensures accurate patient information is entered into the EPIC system and maintains registration accuracy.
• Ensures daily audit journals are balanced and enters charges correctly.
• Forwards monthly reports to the Central Business Office timely.
• Prepares daily deposits per center procedure.
• Updates patient information as needed and arranges payment agreements.
• Maintains inventory of front office supplies.

Skills

EMR proficiency

Customer service

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking a front desk receptionist for Physician Services/Physician Clinics. You will handle reception, maintain clinical and financial records, front office inventory, and medical records, with EPIC EMR data entry and appointment scheduling for referrals.

The role emphasizes accurate data entry, timely communication, and patient information updates, supporting physicians and ensuring smooth front-office operations within an 8-hour morning-afternoon shift.