Medical Office Assistant — Patient Access & Scheduling

Northeast-Georgia-Health-System; Demorest (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Northeast Georgia Health System is seeking a front office professional to handle reception, maintain clinical and financial records, and manage front office inventory. This role requires accurate data entry, referral processing, scheduling, and strong customer service.

Knowledge of EMR systems (EPIC) is essential, and experience in a physician's office or healthcare setting is preferred. The position supports communication between patients and physicians and contributes to efficient clinic

Qualifications

• Knowledge of EMR systems (EPIC) and front office processes.
• Experience in a physician's office or customer service is preferred.
• High school diploma or GED required.

Responsibilities

• Screen and refer all incoming calls and visitors to ensure clear communication.
• Procure patient referrals as requested and process mail efficiently.
• Schedule appointments for patient referrals as requested by Physicians.
• Log referrals and post referral numbers to patient accounts.
• Provide patients with referral information and how to obtain referrals.
• Enter patient information accurately into the EPIC system.

Skills

Customer service

Front office coordination

Communication

EMR proficiency

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking a front office professional to handle reception, maintain clinical and financial records, and manage front office inventory. This role requires accurate data entry, referral processing, scheduling, and strong customer service.

Knowledge of EMR systems (EPIC) is essential, and experience in a physician's office or healthcare setting is preferred. The position supports communication between patients and physicians and contributes to efficient clinic