Medical Office Assistant: EPIC, Referrals & Front Desk

Northeast Georgia Health System; Gainesville (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Northeast Georgia Health System (NGHS) is seeking a frontline receptionist for Physician Services / Physician Clinics. The role covers reception, maintenance of clinical and financial records, front-office inventory, and medical record handling.

Candidate should have a High School Diploma or GED and familiarity with EMR systems. Prior customer service or physician’s office experience is preferred. NgHS emphasizes equal opportunity employment and team-oriented care.

Qualifications

• High School Diploma or GED required.
• Knowledge of EMR systems
• Customer service or physician's office experience preferred.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals and processes mail promptly.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs referrals and posts referral numbers to patient accounts.
• Provides patients with referral information and guidance.

Skills

EMR knowledge

Customer service

Scheduling

Phone etiquette

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System (NGHS) is seeking a frontline receptionist for Physician Services / Physician Clinics. The role covers reception, maintenance of clinical and financial records, front-office inventory, and medical record handling.

Candidate should have a High School Diploma or GED and familiarity with EMR systems. Prior customer service or physician’s office experience is preferred. NgHS emphasizes equal opportunity employment and team-oriented care.