Medical Front Desk & EMR Coordinator

nghs; Demorest (GA); On-site; USD 38,000 - 46,000; Full time

Job summary

Northeast Georgia Health System is seeking a front desk/medical office assistant to support reception, records, and scheduling. You will manage patient referrals, maintain accurate data in the EPIC EMR, and help ensure timely communication with physicians and patients.

The role emphasizes patient service, accurate data entry, and efficient front office operations in a hospital setting. Prior office experience and EMR familiarity are preferred. This is an on-site opportunity within Georgia.

Qualifications

• High school diploma or GED is required.
• Customer service or physician's office experience preferred.
• Knowledge of electronic medical records (EMR) systems is helpful.

Responsibilities

• Screen and refer incoming calls and visitors to ensure clear communication.
• Process patient referrals as requested by physicians.
• Schedule appointments for patient referrals and update patient records in the EMR.
• Log referrals and post referral numbers to patient accounts.
• Provide patients with referral instructions and required information.

Skills

Customer service

EMR systems

EPIC EMR

Phone etiquette

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking a front desk/medical office assistant to support reception, records, and scheduling. You will manage patient referrals, maintain accurate data in the EPIC EMR, and help ensure timely communication with physicians and patients.

The role emphasizes patient service, accurate data entry, and efficient front office operations in a hospital setting. Prior office experience and EMR familiarity are preferred. This is an on-site opportunity within Georgia.