Patient Services & Front Office Coordinator

Geode Health; Woodstock (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Flexible schedule

In-person and virtual patient visits

Comprehensive admin support (front and

Office, accounting, finance, payroll,

HR, etc)

Professional development opportunities

Clinical community, support, and lea d

Medical, dental and vision benefits

Life insurance

Short and long-term disability

Paid vacation and holidays

Matching 401k plan

State of the art technology

Job summary

Geode Health is actively seeking a Practice Assistant for our Woodstock, GA location. The role supports both administrative and clinical operations in a fast-paced outpatient mental health practice, serving as the crucial first point of contact and ensuring the office runs smoothly.

The ideal candidate is organized, dependable, and passionate about making mental healthcare more accessible. You will manage schedules, coordinate patient needs, handle payments, and support providers and staff daily.

Qualifications

• 1+ year of medical office or healthcare experience preferred.
• Mental health or outpatient clinical experience preferred.
• Excellent communication, customer service, and computer skills.
• Comfort and ease answering the phone – you will serve our existing patient population.
• A self-starter, go-getter. You excel at time management.
• Comfortable learning new technology platforms/systems.
• Associate or bachelor’s degree preferred.

Responsibilities

• Serve as a welcoming and comforting first point of contact for patients and provide exceptional customer service.
• Manage front-office activities and support administrative operations.
• Coordinate patient intake, referrals, authorizations, forms, and follow-up needs.
• Support communication between patients, providers, and the practice team.
• Maintain accurate, secure patient records and support efficient office workflows.
• Assist providers and clinical staff with administrative needs to allow focus on patient care.
• Support day-to-day clinical and administrative workflows to keep the practice running smoothly.

Skills

Medical office experience

Mental health experience

Communication skills

Customer service

Time management

Education

Associate degree

Bachelor's degree preferred

Job description

Geode Health is actively seeking a Practice Assistant for our Woodstock, GA location. The role supports both administrative and clinical operations in a fast-paced outpatient mental health practice, serving as the crucial first point of contact and ensuring the office runs smoothly.

The ideal candidate is organized, dependable, and passionate about making mental healthcare more accessible. You will manage schedules, coordinate patient needs, handle payments, and support providers and staff daily.