Front Office & Patient Care Assistant

Geode Health; Conyers (GA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Flexible schedule

In-person and virtual patient visits

Admin support and professional dev

Job summary

Geode Health in Conyers, GA is seeking a Practice Assistant to serve as the welcoming first contact for patients and to support front-office and clinical operations in a fast-paced outpatient setting.

You will manage schedules, assist with referrals and forms, coordinate patient needs, and help ensure a smooth workflow while upholding privacy standards and delivering compassionate customer service.

Qualifications

• 1+ year medical office or healthcare experience preferred.
• Mental health or outpatient clinical experience preferred.
• Excellent communication, customer service, and computer skills.
• Comfort and ease answering the phone – a firm expectation.

Responsibilities

• Provide exceptional front-desk patient service and support.
• Manage daily schedules: confirmations, cancellations, waitlists.
• Coordinate patient intake, referrals, forms, and follow-up needs.
• Assist with billing: collect co-pays, coinsurance, and outstanding balances.
• Maintain patient records with HIPAA-compliant practices.
• Support day-to-day clinical and administrative workflows.

Skills

Customer service

Communication

Time management

Computer skills

Phone handling

EMR Athena

Education

Associate degree

Bachelor’s degree

Tools

Athena EMR

Workday

Job description

Geode Health in Conyers, GA is seeking a Practice Assistant to serve as the welcoming first contact for patients and to support front-office and clinical operations in a fast-paced outpatient setting.

You will manage schedules, assist with referrals and forms, coordinate patient needs, and help ensure a smooth workflow while upholding privacy standards and delivering compassionate customer service.