Multisite Front Office Coordinator (Mental Health)

Geode Health; Sandy Springs (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

In-person and virtual visits

Benefits package

Professional development

Job summary

Geode Health is seeking a Practice Assistant to float among our Sandy Springs, Decatur, Midtown, Downtown, and North Druid Hills offices, ensuring smooth front-office operations and great patient experiences.

You will support both administrative and clinical workflows, manage schedules, assist providers, coordinate referrals, and help with billing tasks while upholding HIPAA and quality standards.

Qualifications

• 1+ year of medical office or healthcare experience preferred.
• Mental health or outpatient clinical experience preferred.
• Excellent communication, customer service, and computer skills.
• Comfort and ease answering the phone – you will serve our existing patient population.
• A self-starter, go-getter. You excel at time management.
• Comfortable learning new technology platforms/systems.
• Associate or bachelor’s degree preferred.

Responsibilities

• Serve as a welcoming and comforting first point of contact for patients and provide exceptional customer service.
• Manage daily schedules, appointment confirmations, cancellations, and waitlists to optimize provider time.
• Coordinate patient intake and assist with referrals, authorizations, forms, and follow-up needs.
• Support collections and accurately document co-pays, coinsurance, and outstanding balances.
• Maintain patient confidentiality and follow HIPAA and safety procedures.

Skills

Customer service

Time management

Communication

HIPAA

Education

Associate or Bachelor’s degree

Job description

Geode Health is seeking a Practice Assistant to float among our Sandy Springs, Decatur, Midtown, Downtown, and North Druid Hills offices, ensuring smooth front-office operations and great patient experiences.

You will support both administrative and clinical workflows, manage schedules, assist providers, coordinate referrals, and help with billing tasks while upholding HIPAA and quality standards.