Patient Services Front Desk Specialist (No Nights)

OSF HealthCare; Escanaba (MI); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

BCBS Medical

Dental coverage

Vision coverage

Tuition reimbursement

401k with match

Job summary

OSF HealthCare is seeking a Front Office Assistant to greet patients, handle scheduling, and support daily front desk operations in a patient-first environment.

The role emphasizes exceptional customer service, basic clerical tasks, and coordination with providers and insurance companies. Requires high school diploma or GED and strong communication skills. On-site position with competitive benefits.

Qualifications

• Customer service experience required. Typing and telephone skills useful. Proficiency with basic Microsoft applications.
• Strong communication and interpersonal skills to interact with patients and families.

Responsibilities

• Provide exceptional customer service to patients and families at the front desk.
• Handle reception/clerical duties, scheduling and registration per office guidelines.
• Coordinate with insurance companies, determine patient benefits and assist with co-pays and appointments.

Skills

Customer service experience

Typing

Microsoft applications

Education

High school or GED equivalent

Job description

OSF HealthCare is seeking a Front Office Assistant to greet patients, handle scheduling, and support daily front desk operations in a patient-first environment.

The role emphasizes exceptional customer service, basic clerical tasks, and coordination with providers and insurance companies. Requires high school diploma or GED and strong communication skills. On-site position with competitive benefits.