Patient Services Front Desk Specialist | Full-Time Benefits

Rush University Medical Center; Olde West Chester (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Mentorship and orientation

Generous PTO

Comprehensive medical/dental/vision

Company 401(k) with match

Job summary

Rush University Medical Center in West Chester, OH is seeking a Patient Service Specialist to run the front desk of our outpatient physical therapy center. You will greet patients, register them, and guide them through their visit and next appointment.

You will schedule appointments by phone and in person, coordinate with attorneys, insurers, translators, and our business development team, and collect co-pays while handling payer approvals and insurance verifications.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience a plus.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and via phone.
• Coordinate communications with attorneys, insurance companies, translation services, market operations and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Patient registration

Communication

Education

High School Diploma or GED

Job description

Rush University Medical Center in West Chester, OH is seeking a Patient Service Specialist to run the front desk of our outpatient physical therapy center. You will greet patients, register them, and guide them through their visit and next appointment.

You will schedule appointments by phone and in person, coordinate with attorneys, insurers, translators, and our business development team, and collect co-pays while handling payer approvals and insurance verifications.