Patient Service Specialist | Medical Front Desk

Rush University Medical Center; Crestwood (KY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship and orientation

Generous PTO

Medical, vision, and dental coverage

Company 401(k) retirement plan

Job summary

Rush University Medical Center in Crestwood, KY is seeking a Patient Service Specialist to greet patients, register them, and manage front-desk duties at our outpatient physical therapy center. The role includes scheduling, coordinating with insurers, and handling payments to ensure a smooth patient experience.

This full-time position offers a Monday–Friday schedule (8am–5pm) with starting compensation at $16/hour, plus benefits.

Qualifications

• High School Diploma or GED.
• 1 year of front desk experience.
• Insurance verification experience.
• 1 year of medical office experience.

Responsibilities

• Greet and register patients and provide information about visit expectations and next appointments at checkout.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys' offices, insurance companies, translation services, operational leaders and the business development team.
• Collect co-pays, manage payer approvals and conduct insurance authorizations and verifications.

Skills

Front desk

Insurance verification

Medical office experience

Scheduling

Healthcare experience

Education

High School Diploma or GED

Job description

Rush University Medical Center in Crestwood, KY is seeking a Patient Service Specialist to greet patients, register them, and manage front-desk duties at our outpatient physical therapy center. The role includes scheduling, coordinating with insurers, and handling payments to ensure a smooth patient experience.

This full-time position offers a Monday–Friday schedule (8am–5pm) with starting compensation at $16/hour, plus benefits.