Patient Experience Front Desk Specialist

Select Medical; Olde West Chester (OH); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health, vision, dental coverage

Job summary

Select Medical in West Chester, OH is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and handle insurance processes at our outpatient physical therapy center. Compensation is $17.00–$18.00 per hour, full-time, with a Monday–Friday schedule.

The role emphasizes delivering an exceptional patient experience from the front desk and coordinating with various stakeholders to ensure smooth visits and billing accuracy.

Qualifications

• High School Diploma or GED required.
• Front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Coordinate with attorneys' offices, insurance companies, translation companies, market operational leaders and the business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Customer service

Education

High School Diploma or GED

Job description

Select Medical in West Chester, OH is seeking a Patient Service Specialist to greet and register patients, schedule appointments, and handle insurance processes at our outpatient physical therapy center. Compensation is $17.00–$18.00 per hour, full-time, with a Monday–Friday schedule.

The role emphasizes delivering an exceptional patient experience from the front desk and coordinating with various stakeholders to ensure smooth visits and billing accuracy.