Patient Services Front Desk Specialist (EMR/Scheduling)

FLORIDA ORTHOPEDICS & NEUROSURGERY LLC; Port Saint Lucie (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

FLORIDA ORTHOPEDICS & NEUROSURGERY LLC in Port St. Lucie, FL is seeking a Front Desk Assistant to support patient services under the Office Manager. You will handle calls, appointments, and EMR data entry with a professional, courteous demeanor.

The role emphasizes accuracy, confidentiality, and clear communication with patients and staff. Previous EMR experience is desirable, and you will maintain a clean, organized reception area while upholding HIPAA and OSHA standards.

Qualifications

• Detail-oriented with keen eye for accuracy in patient records.
• Demonstrates integrity and maintains patient confidentiality.
• Excellent verbal and written communication with patients and staff.
• Knowledge of medical terminology and orthopedic terminology.
• Follows HIPAA and OSHA guidelines and standards.
• Experience using Electronic Medical Records systems is desirable.

Responsibilities

• Answer phone with polite, consistent etiquette.
• Enter patient information into EMR and assist with forms.
• Update patient details in EMR; verify contact info.
• Review new patient information for accuracy and completion.
• Confirm and reschedule patient appointments as needed.
• Greet patients and visitors in person or by phone.
• Maintain a clean and organized reception area.
• Uphold patient confidentiality and professional conduct.

Skills

Detail-oriented

Integrity

Strong communication

Medical terminology

HIPAA compliance

EMR experience

Tools

EMR systems

Job description

FLORIDA ORTHOPEDICS & NEUROSURGERY LLC in Port St. Lucie, FL is seeking a Front Desk Assistant to support patient services under the Office Manager. You will handle calls, appointments, and EMR data entry with a professional, courteous demeanor.

The role emphasizes accuracy, confidentiality, and clear communication with patients and staff. Previous EMR experience is desirable, and you will maintain a clean, organized reception area while upholding HIPAA and OSHA standards.