Orthopedic Front Desk Specialist - Patient Care & Growth

Automatic Data Processing, Inc.; Port Saint Lucie (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Professional growth

Collaborative team

Meaningful work

Job summary

University Orthopedic Care is seeking a Front Desk Assistant in Port St. Lucie, FL to support patient services and office operations. You will handle front desk tasks, enter patient data into the EMR, verify information, schedule appointments, and greet patients with professionalism.

The role emphasizes accuracy, confidentiality, and strong communication to ensure a smooth patient experience and seamless office workflow.

Qualifications

• Detail-oriented with a focus on accurate record-keeping.
• Knowledge of orthopedic terminology and patient-care workflows.
• Familiarity with HIPAA/OSHA regulations and compliance requirements.
• Experience using Electronic Medical Records (EMR) systems is desirable.

Responsibilities

• Answering the phone with courteous, professional etiquette.
• Scan and enter patient information into the EMR system.
• Update patient details in the EMR and verify accuracy.
• Review new patient information for completeness and accuracy.
• Confirm and reschedule appointments as needed.
• Greet patients and visitors in person or by phone.
• Maintain a clean, organized front desk area.
• Safeguard patient confidentiality and professional conduct.
• Collect EMR records such as lab reports and images as requested by the Physician.
• Communicate effectively with clinical and administrative staff.

Skills

Detail-oriented

Integrity

Communication skills

Orthopedic terminology

HIPAA/OSHA compliance

EMR experience

Tools

EMR software

Job description

University Orthopedic Care is seeking a Front Desk Assistant in Port St. Lucie, FL to support patient services and office operations. You will handle front desk tasks, enter patient data into the EMR, verify information, schedule appointments, and greet patients with professionalism.

The role emphasizes accuracy, confidentiality, and strong communication to ensure a smooth patient experience and seamless office workflow.