Medical Front Desk Specialist — Patient Care & Scheduling

Florida Orthopaedic Institute; Tallahassee (FL); On-site; USD 35,000 - 46,000; Full time

Job summary

Florida Orthopaedic Institute in Tallahassee, FL is seeking a medical front office receptionist to greet patients, verify demographics and insurance, and enter data into our system. This role handles co-pays, prepayments, and schedules follow-ups, ensuring accurate records for visits.

The ideal candidate has a high school diploma, at least one year in a medical front office or customer service, and strong multitasking and typing skills (about 30 WPM).

Qualifications

• High school diploma or equivalent; at least 1 year in medical front office or customer service.
• Familiarity with insurance processes and medical terminology.
• Ability to multitask, communicate effectively, and stay organized.

Responsibilities

• Greet and welcome patients to the clinic.
• Enter patient demographics and insurance data, including authorizations.
• Collect co-pays, surgery prepayments, and outstanding balances.
• Balance and batch cash, checks, and credit card charges.
• Schedule follow-up appointments as needed.
• Handle disability forms.
• Verify demographics and insurance information.
• Obtain authorizations and referrals for visits.
• Prepare documentation for visits and create charts for new patients.
• Perform other related duties as deemed appropriate.

Skills

Insurance knowledge

Team player

Multitasking

Typing 30 WPM

Medical terminology

Education

High school diploma or equivalent

Job description

Florida Orthopaedic Institute in Tallahassee, FL is seeking a medical front office receptionist to greet patients, verify demographics and insurance, and enter data into our system. This role handles co-pays, prepayments, and schedules follow-ups, ensuring accurate records for visits.

The ideal candidate has a high school diploma, at least one year in a medical front office or customer service, and strong multitasking and typing skills (about 30 WPM).