Patient Services Front Desk Specialist - Day Shift

University of Michigan Health-West; Allendale Charter Township (MI); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

University of Michigan Health-West in Allendale is seeking a Patient Services Representative to serve as the first point of contact for patients. You will handle calls, schedule appointments, assist with forms, and maintain organized patient records in a fast-paced clinic.

The ideal candidate has a high school diploma, strong customer service skills, excellent communication, and the ability to work with diverse patient groups.

Qualifikationen

• High school education or equivalent.
• Prior administrative or clerical experience in a clinical setting preferred.
• Experience with computer data entry and strong typing skills.

Aufgaben

• Welcomes and greets patients and visitors, in person or over the phone.
• Answers and directs all incoming calls and takes complete patient messages.
• Schedules patient appointments and assists patients with forms and documentation.

Kenntnisse

Customer service

Interpersonal skills

Phone etiquette

Communication

Typing speed

Ausbildung

High school diploma

Tools

Data entry

Jobbeschreibung

University of Michigan Health-West in Allendale is seeking a Patient Services Representative to serve as the first point of contact for patients. You will handle calls, schedule appointments, assist with forms, and maintain organized patient records in a fast-paced clinic.

The ideal candidate has a high school diploma, strong customer service skills, excellent communication, and the ability to work with diverse patient groups.