Patient Services & Front Desk Specialist

MHM Support Services; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition assistance

Retirement plans

Job summary

Mercy Southeast Cardiovascular Consultants in Cape Girardeau, MO is hiring a Patient Service Representative to be the first point of contact for patients and visitors. You will manage front desk operations, schedule appointments, collect patient financial responsibility, explain payment options, and document financial conversations accurately to support a smooth patient experience.

This full‑time role requires a high school diploma, strong communication, proficient computer skills, and a

Qualifications

• Education: High school diploma or equivalent.
• Strong verbal and written communication essential.
• Proficiency in basic computer skills including data entry.
• Excellent customer service and ability to maintain confidentiality.
• Attend Clinic Core Front Desk Training post-hire.
• Ability to discuss patient financial responsibility clearly.

Responsibilities

• Be the first point of contact for patients and visitors at the front desk.
• Support front-desk operations and scheduling workflows.
• Communicate patient financial responsibility and payment options.
• Document financial conversations and outcomes accurately.
• Maintain confidentiality and follow privacy policies.

Skills

Communication skills

Customer service

Data entry

Computer skills

Confidentiality

Empathy

Professionalism

Handling inquiries

Education

High school diploma

Job description

Mercy Southeast Cardiovascular Consultants in Cape Girardeau, MO is hiring a Patient Service Representative to be the first point of contact for patients and visitors. You will manage front desk operations, schedule appointments, collect patient financial responsibility, explain payment options, and document financial conversations accurately to support a smooth patient experience.

This full‑time role requires a high school diploma, strong communication, proficient computer skills, and a