Patient Access Specialist I – Front Desk & Registration

mercy; United States; On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Hospital Southeast in Cape Girardeau, MO is seeking a Patient Access Representative. You will be the first point of contact, handling scheduling, registration, and financial clearance with compassion and professional service.

The role requires 1–3 years clerical/customer service experience, familiarity with medical terminology, and strong attention to detail. PRN, rotating hours offer flexibility in this essential patient-facing position.

Qualifications

• 1–3 years clerical and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High school diploma required; some college helpful.

Responsibilities

• Facilitate patient intake, scheduling, and registration.
• Verify benefits and obtain pre-certification and financial clearance.
• Maintain accurate patient data in the records.
• Coordinate with insurance carriers and adhere to regulatory guidelines.

Skills

Communication

Telephone etiquette

Customer service

Organizational skills

Attention to detail

Team collaboration

10-key calculator

Computer literacy

Education

High school diploma

Some college

Tools

Medical terminology

Insurance plans

Job description

Mercy Hospital Southeast in Cape Girardeau, MO is seeking a Patient Access Representative. You will be the first point of contact, handling scheduling, registration, and financial clearance with compassion and professional service.

The role requires 1–3 years clerical/customer service experience, familiarity with medical terminology, and strong attention to detail. PRN, rotating hours offer flexibility in this essential patient-facing position.