Patient Services & Front Desk Specialist

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Springfield (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition assistance

Retirement plan

Job summary

Mercy Clinic Springfield seeks an Advanced Patient Services Representative to support patient interactions, scheduling, and front desk operations. The role emphasizes professional communication, confidentiality, and efficient handling of administrative tasks in a clinic setting.

Candidates should be prepared to work collaboratively with healthcare staff and patients. The position is full-time at Mercy Clinic Fremont in Springfield, MO, offering comprehensive benefits and a supportive team

Qualifications

• Education: High school diploma or equivalent.
• Excellent verbal and written communication skills are essential.
• Proficiency with basic computer skills including data entry and word processing.
• Strong customer service skills for interactions with patients and visitors.
• Attention to detail and accuracy in entering patient information and scheduling.
• Ability to maintain confidentiality and follow privacy policies.

Responsibilities

• Manage patient interactions and provide courteous front desk service.
• Perform administrative tasks and scheduling via office software.
• Maintain patient privacy and security of information.
• Handle inquiries and concerns with tact and diplomacy.

Skills

Communication skills

Data entry

Customer service

Attention to detail

Privacy/confidentiality

Adaptability

Front Desk Training

Education

High school diploma

Tools

MS Office

Job description

Mercy Clinic Springfield seeks an Advanced Patient Services Representative to support patient interactions, scheduling, and front desk operations. The role emphasizes professional communication, confidentiality, and efficient handling of administrative tasks in a clinic setting.

Candidates should be prepared to work collaboratively with healthcare staff and patients. The position is full-time at Mercy Clinic Fremont in Springfield, MO, offering comprehensive benefits and a supportive team