Patient Services Front Desk Specialist

Mercy; Aurora (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

Mercy Clinic Aurora in Missouri is seeking a Patient Service Representative to greet, instruct, direct and schedule patients and visitors. This role performs clerical duties for physicians and clinic staff, entering patient information and handling calls.

The position requires a high school diploma (or equivalent), about one year of medical office experience, and attendance at Clinic Core Front Desk Training. Mercy offers comprehensive benefits and a supportive, compassionate team.

Qualifications

• High school diploma or equivalent required.
• One year of medical office experience preferred.
• New hire must attend Clinic Core Front Desk Training through Clinical Education.

Responsibilities

• Greet, instruct, direct and schedule patients and visitors.
• Enter new and established patient information into the computer.
• Answer incoming calls and schedule appointments for patients.
• Dispatch messages and calls for staff and manage physician schedules.
• Assist with patient account functions including payment plans and collections.

Education

High school diploma or equivalent

Job description

Mercy Clinic Aurora in Missouri is seeking a Patient Service Representative to greet, instruct, direct and schedule patients and visitors. This role performs clerical duties for physicians and clinic staff, entering patient information and handling calls.

The position requires a high school diploma (or equivalent), about one year of medical office experience, and attendance at Clinic Core Front Desk Training. Mercy offers comprehensive benefits and a supportive, compassionate team.