Patient Services & Front Desk Specialist

Talentify; Midlothian (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Disability insurance

Life insurance

401(k) with employer match

Paid annual leave

Job summary

Patient First is seeking a friendly, detail-oriented front desk clerk to welcome patients, assist with kiosk registration, and support billing questions at the center.

The role requires a high school diploma, basic typing, and at least 1 year of clerical experience. Responsibilities include registration, cash handling, EMR usage, and front office upkeep. Center mobility may be required.

Qualifications

• Must be 18 years of age or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent verbal, written, and typed communication skills.
• Willing to work at any center due to staffing needs.

Responsibilities

• Assisting patients using the kiosk prior to registration.
• Escorting patients to the treatment area for registration and evaluation.
• Communicating information about billing policies and charges.
• Registering patients accurately and providing excellent customer service.
• Verifying patient demographics, health, and insurance information.
• Handling cash transactions and issuing receipts.
• Maintaining the front office and stocking supplies.
• Answering phone calls and routing messages promptly.

Skills

Typing

Education

High school diploma

Job description

Patient First is seeking a friendly, detail-oriented front desk clerk to welcome patients, assist with kiosk registration, and support billing questions at the center.

The role requires a high school diploma, basic typing, and at least 1 year of clerical experience. Responsibilities include registration, cash handling, EMR usage, and front office upkeep. Center mobility may be required.