Patient Services Front Desk Specialist

LifeStance Health; Marietta (AL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability insurance

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is hiring a Practice Coordinator in Atlanta, GA. The role manages front office daily activities, ensuring quality service for in-person and remote patients and clinicians.

Starting at $20.25/hour plus quarterly bonus potential, the position offers comprehensive benefits including medical, dental, vision, 401k with employer match, paid parental leave, PTO, holidays, and EAP. The role emphasizes teamwork and adherence to HIPAA during daily operations.

Qualifications

• Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
• Strong communication skills, both written and verbal.
• Proficient in using Computer Software Applications (Microsoft Office & EMRs).
• Comfortable handling sensitive and confidential information (HIPAA).

Responsibilities

• Create a positive work environment and support clinician engagement to promote LFST culture.
• Schedule prep for all patients ensuring paperwork is complete and demographics are accurate.
• Manage front desk responsibilities including greeting and check-in/out.
• Assist patients with payment/billing questions, scheduling needs, and release requests.

Skills

Multitasking

Teamwork

Communication skills

MS Office & EMRs

HIPAA compliance

Education

High School diploma or equivalent

Associates or Bachelor's degree preferred

Tools

EMR software

Scheduling software

Job description

LifeStance Health is hiring a Practice Coordinator in Atlanta, GA. The role manages front office daily activities, ensuring quality service for in-person and remote patients and clinicians.

Starting at $20.25/hour plus quarterly bonus potential, the position offers comprehensive benefits including medical, dental, vision, 401k with employer match, paid parental leave, PTO, holidays, and EAP. The role emphasizes teamwork and adherence to HIPAA during daily operations.