Front Desk & Patient Care Coordinator

LifeStance Health Inc.; Atlanta (GA); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision, AD&D, short &

long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health, a leading mental health provider, seeks a Medical Office Receptionist for the Atlanta Midtown location. You will manage front desk operations, greet patients, handle calls and portal inquiries, and coordinate scheduling to support clinicians and ensure smooth daily activity.

Starting at $20.25/hour plus quarterly bonus/incentive potential, this full-time role offers a benefits package including medical, dental, vision, 401(k) with match, parental leave, PTO, holidays, and EAP.

Qualifications

• Front desk experience in healthcare preferred.
• Strong customer service and communication skills.
• Comfortable with HIPAA and confidential information.

Responsibilities

• Greet and check in/out patients courteously.
• Manage phone, email, and portal inquiries including payments.
• Verify insurance eligibility and scheduling.
• Support clinicians and maintain a tidy front office.

Skills

Customer service

Multitasking

Communication skills

HIPAA compliant

Teamwork

Education

High School diploma or equivalent

Associates or Bachelor's degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health, a leading mental health provider, seeks a Medical Office Receptionist for the Atlanta Midtown location. You will manage front desk operations, greet patients, handle calls and portal inquiries, and coordinate scheduling to support clinicians and ensure smooth daily activity.

Starting at $20.25/hour plus quarterly bonus/incentive potential, this full-time role offers a benefits package including medical, dental, vision, 401(k) with match, parental leave, PTO, holidays, and EAP.