Patient Services & Front Desk Specialist

Capital-Health; Langhorne Gardens (PA); On-site; USD 23,000 - 29,000; Full time

Job summary

Capital Health Medical Group in Langhorne, PA is seeking a friendly receptionist to support daily patient flow. You will greet patients, verify demographics and insurance, schedule tests and appointments, and route calls to the appropriate department.

This role requires one year of healthcare or customer service experience, familiarity with ICD-10 and CPT codes, and strong Microsoft Office skills. You’ll process registrations, collect co-pays, and help maintain accurate records in a

Qualifications

• High school diploma or equivalent required.
• 1 year experience as receptionist or in healthcare front desk or customer service.
• Familiarity with medical terminology and billing codes (ICD-10, CPT).
• Excellent communication and interpersonal skills.
• Proficient with MS Office; basic Excel skills expected.

Responsibilities

• Answer phones promptly; route calls to the appropriate area.
• Schedule and cancel appointments per department guidelines; arrange outpatient tests.
• Register patients with accurate demographic and insurance information.
• Greet patients and visitors in a professional, welcoming manner; explain privacy policies.
• Collect co-pays and balances at check-in; verify charges at checkout.
• Maintain HIPAA compliance and complete checklists and documentation as required.

Skills

Medical terminology

Customer service

Communication skills

ICD-10/CPT knowledge

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health Medical Group in Langhorne, PA is seeking a friendly receptionist to support daily patient flow. You will greet patients, verify demographics and insurance, schedule tests and appointments, and route calls to the appropriate department.

This role requires one year of healthcare or customer service experience, familiarity with ICD-10 and CPT codes, and strong Microsoft Office skills. You’ll process registrations, collect co-pays, and help maintain accurate records in a