Front Desk & Patient Services Specialist

Capital-Health; Langhorne Gardens (PA); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical plan

Prescription drug coverage

Dental plan

Vision plan

Flexible Spending Account

Retirement Savings Plan

Basic Life/AD&D Insurance

Disability Benefits – Short Term

Paid Time-Off

Job summary

Capital Health is seeking a full‑time receptionist for our Langhorne Gardens location. You will handle multiple phone lines, greet patients, verify insurance, schedule appointments, and process registrations in a professional, HIPAA‑compliant manner.

You will collect co‑pays, guide patients through the billing process, and support the office with referrals and pre‑authorizations. Candidates should have healthcare or customer service experience and solid computer skills.

Qualifications

• High school diploma or equivalent required.
• Experience as receptionist or clerk in healthcare or customer service preferred.
• Familiarity with medical terminology and patient data handling.
• Knowledge of HIPAA and privacy policies desirable.

Responsibilities

• Answer telephones and route calls to appropriate departments.
• Schedule and cancel appointments; prepare patient charts and paperwork.
• Greet patients; verify insurance and demographics; collect co-pays and fees.
• Register patients and ensure accurate insurance information in the system.
• Assist with referrals, pre-authorizations, and day-end cash batches.
• Maintain accurate records and help with general office duties as needed.

Skills

Communication skills

Interpersonal skills

Medical terminology

Education

High School diploma or equivalent

Tools

Excel

Job description

Capital Health is seeking a full‑time receptionist for our Langhorne Gardens location. You will handle multiple phone lines, greet patients, verify insurance, schedule appointments, and process registrations in a professional, HIPAA‑compliant manner.

You will collect co‑pays, guide patients through the billing process, and support the office with referrals and pre‑authorizations. Candidates should have healthcare or customer service experience and solid computer skills.