Patient Services Front Desk Specialist

HOPCo; Jacksonville (FL); Vor Ort; USD 19.320 - 27.517; Vollzeit

Benefits dieser Stelle

Competitive Health & Welfare Benefits

Monthly stipend for ancillary benefits

HSA with company match

401k plan with company match

Employee Assistance Program

Paid Time Off & Paid Holidays

Employee Appreciation Days/Events

Zusammenfassung

A regional orthopedic clinic in Jacksonville, FL is seeking a Front Office Representative responsible for providing excellent customer service and managing the efficiency of the front office operations. The ideal candidate will have a high school diploma and strong skills in communication and customer service. Responsibilities include greeting patients, collecting insurance information, and scheduling appointments. A robust benefits package is offered, including competitive health benefits and paid time off.

Qualifikationen

• A high school diploma or equivalent working knowledge is preferred.
• Skills in effective communication with physicians and patients.
• Ability to maintain patient confidentiality and handle customer queries.

Aufgaben

• Greet and acknowledge patients promptly.
• Collect and verify patient demographics and insurance information.
• Manage co-payments and maintain a secure cash drawer.
• Schedule appointments and ensure a clean office workspace.

Kenntnisse

Customer service skills

Communication skills

Interpersonal skills

Ausbildung

High school diploma/GED

Jobbeschreibung

A regional orthopedic clinic in Jacksonville, FL is seeking a Front Office Representative responsible for providing excellent customer service and managing the efficiency of the front office operations. The ideal candidate will have a high school diploma and strong skills in communication and customer service. Responsibilities include greeting patients, collecting insurance information, and scheduling appointments. A robust benefits package is offered, including competitive health benefits and paid time off.