Front Office Specialist - Ortho Clinic | 401k + Benefits

Healthcare Outcomes Performance Co. (HOPCo); Florida; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health & Welfare Benefits

Monthly stipend for ancillary benefits

HSA with company match

401k plan after 6 months with match

Employee Assistance Program

Job summary

Southeast Orthopedic Specialists is hiring a Front Office Representative for our Riverside Clinic in Jacksonville, FL. The role focuses on welcoming patients, collecting demographics and insurance data, and handling payments with confidentiality.

The position is full-time, requiring strong customer service, clear communication, and the ability to maintain an organized front desk in a medical setting.

Qualifications

• Customer service skills with a professional demeanor.
• Ability to obtain accurate demographic and insurance information.
• Maintain confidentiality and handle cash/credit transactions.

Responsibilities

• Greet and assist patients promptly.
• Collect demographics, insurance details, and payments.
• Review and verify insurance information and requirements.
• Scan and file patient information in the system.
• Schedule follow-up appointments and communicate appointment needs.
• Maintain a clean, organized front office and cash drawer.

Skills

Customer service

Effective communication

Interpersonal relations

Education

High school diploma/GED

Tools

Cash handling

Patient data entry

Job description

Southeast Orthopedic Specialists is hiring a Front Office Representative for our Riverside Clinic in Jacksonville, FL. The role focuses on welcoming patients, collecting demographics and insurance data, and handling payments with confidentiality.

The position is full-time, requiring strong customer service, clear communication, and the ability to maintain an organized front desk in a medical setting.