Front Office Specialist: Patient Care & Scheduling

Healthcare Outcomes Performance Co. (HOPCo); Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Monthly stipend

HSA with match

401k after 6 mo

Employee Assistance

Appreciation events

Paid time off

Job summary

Southeast Orthopedic Specialists is hiring a Front Office Representative for the Riverside Clinic in Jacksonville, FL. This full-time role focuses on patient reception, scheduling, collecting demographics and insurance details, and handling payments with a focus on excellent customer service.

The position aligns with our commitment to providing high-quality orthopedic care and a supportive benefits package for full-time staff.

Qualifications

• High school diploma/GED or equivalent working knowledge preferred.
• Skill in communicating effectively with physicians, clinical staff and the public.

Responsibilities

• Greet patients promptly and acknowledge them.
• Instruct patients in completing medical history and forms and correct errors in their account.
• Obtain accurate demographics and insurance information and ensure forms are signed.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma/GED

Job description

Southeast Orthopedic Specialists is hiring a Front Office Representative for the Riverside Clinic in Jacksonville, FL. This full-time role focuses on patient reception, scheduling, collecting demographics and insurance details, and handling payments with a focus on excellent customer service.

The position aligns with our commitment to providing high-quality orthopedic care and a supportive benefits package for full-time staff.