Front Office Specialist – Patient Experience

Healthcare Outcomes Performance; Florida; Presencial; USD 21 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits package

Monthly stipend for ancillary benefits

HSA with company match

401k with company match

Employee Assistance Program

Resumo da oferta

Southeast Orthopedic Specialists is hiring a Front Office Representative for the Riverside Clinic in Jacksonville, FL. This full-time role handles patient reception, scheduling, demographics and insurance intake, and payments in a busy front office.

The ideal candidate brings strong customer service skills, professionalism, and the ability to maintain confidentiality in a healthcare environment. Benefits and a supportive team are highlighted in the posting.

Qualificações

• High school diploma/GED or equivalent working knowledge preferred.

Responsabilidades

• Greets patients promptly and provides courteous service.
• Collects patient demographics and insurance information accurately.
• Records and processes payments and co-payments.
• Verifies insurance and explains billing/insurance details to patients.
• Maintains confidentiality and accurate cash handling.
• Schedules appointments and follows up on referrals and authorizations.

Conhecimentos

Customer service

Communication

Relationship-building

Formação académica

High school diploma/GED

Descrição da oferta de emprego

Southeast Orthopedic Specialists is hiring a Front Office Representative for the Riverside Clinic in Jacksonville, FL. This full-time role handles patient reception, scheduling, demographics and insurance intake, and payments in a busy front office.

The ideal candidate brings strong customer service skills, professionalism, and the ability to maintain confidentiality in a healthcare environment. Benefits and a supportive team are highlighted in the posting.