Medical Front Desk & Patient Concierge

Jacksonville Orthopaedic Institute, Inc.; Jacksonville (FL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K retirement plan

Job summary

Jacksonville Orthopaedic Institute, Inc. is seeking a Full Time Front Desk Specialist for the San Marco clinic in Jacksonville, FL. The role involves receptionist duties and medical office support, with a 40-hour week and standard clinic hours.

Ideal candidates have prior medical office experience and may be bilingual. The position includes comprehensive benefits and a supportive team environment in a busy practice setting.

Qualifications

• Previous medical office experience preferred.
• Bilingual highly preferred
• High school diploma or GED.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Knowledge of patient confidentiality standards.

Responsibilities

• Greet patients and determine the nature of their visit.
• Check patients in and out for scheduled appointments.
• Collect and update demographic and insurance information.
• Verify insurance participation and obtain referrals.
• Collect co-pays or patient balances and maintain a cash journal.
• Instruct patients on HIPAA requirements and financial responsibility.
• Assist patients with requests for records, x-rays, transportation, etc.
• Maintain electronic medical records.
• Handle multiple telephone lines and relay messages.
• Perform related job duties to support the medical office.

Skills

Bilingual

Medical office experience

Customer service

Education

High school diploma or GED

Job description

Jacksonville Orthopaedic Institute, Inc. is seeking a Full Time Front Desk Specialist for the San Marco clinic in Jacksonville, FL. The role involves receptionist duties and medical office support, with a 40-hour week and standard clinic hours.

Ideal candidates have prior medical office experience and may be bilingual. The position includes comprehensive benefits and a supportive team environment in a busy practice setting.