Patient Services & Front Desk Specialist

Select Medical; Irving (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Irving, TX is seeking a Patient Service Specialist to join our outpatient team. This full-time front office role involves greeting patients, answering phones, completing patient intake, verifying insurance, and scheduling appointments across multiple locations as needed.

You will support therapists, handle daily cash balancing, and assist with billing reports and other clerical tasks.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification helpful.
• Healthcare, medical, or dental office administration experience a plus.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Skills

Customer service

Insurance verification knowledge

Healthcare office administration

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Irving, TX is seeking a Patient Service Specialist to join our outpatient team. This full-time front office role involves greeting patients, answering phones, completing patient intake, verifying insurance, and scheduling appointments across multiple locations as needed.

You will support therapists, handle daily cash balancing, and assist with billing reports and other clerical tasks.