Patient Services Specialist: Scheduling & Intake

Baylor Scott & White Outpatient Rehabilitation; Lakeway (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Prescription coverage

PTO

EID

401(k) matching

Short-term disability

Long-term disability

Family medical leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Lakeway, TX seeks a Patient Service Specialist (PSS) to manage front office operations at our outpatient center. You will greet patients, handle phones, perform patient intake, insurance verification and pre-authorizations, schedule appointments and assist therapists.

This entry-level role offers essential customer service exposure and requires strong organizational skills and teamwork.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Experience with insurance verification is a plus.
• Willingness to travel to other locations as needed.

Responsibilities

• Greet patients and answer phones.
• Patient intake and data entry.
• Insurance verification and pre-authorization processes.
• Schedule patient appointments and manage front office operations.

Skills

Customer service experience

Insurance verification

Data entry

Healthcare administration

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Lakeway, TX seeks a Patient Service Specialist (PSS) to manage front office operations at our outpatient center. You will greet patients, handle phones, perform patient intake, insurance verification and pre-authorizations, schedule appointments and assist therapists.

This entry-level role offers essential customer service exposure and requires strong organizational skills and teamwork.