Patient Services & Scheduling Specialist

Baylor Scott & White Outpatient Rehabilitation; Mesquite (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Prescription coverage

PTO

EID

401(k) with match

Disability (short/long term)

Family medical leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Mesquite, TX seeks a Patient Service Specialist to support front-desk operations in a fast-paced environment. Hours vary between Monday - Friday from 7am to 7pm, and the role is full-time with compensation based on experience and internal equity.

Starting pay ranges from $18 to $25 per hour, depending on experience. Benefits include health, dental, and vision insurance, PTO, EID, a 401(k) plan with company match, disability coverage, and other

Qualifications

• Customer service experience preferred.
• Knowledge of insurance verification is advantageous.
• Healthcare/medical office administration exposure is beneficial.

Responsibilities

• Coordinates patient appointments with the Center manager to minimize cancellations.
• Registers patient information with complete signatures and EMR documentation.
• Verifies insurance and obtains authorizations; explains benefits and responsibilities.
• Collects patient balances at each visit and scans/maintains documents.
• Reconciles charges and supports clean claim processing.
• Responds to information requests from patients and other departments.
• Maintains the office, orders supplies, and manages mail.
• Willing to adjust schedule to center needs; travels for coverage as required.

Skills

Customer service

Attention to detail

Insurance verification

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Mesquite, TX seeks a Patient Service Specialist to support front-desk operations in a fast-paced environment. Hours vary between Monday - Friday from 7am to 7pm, and the role is full-time with compensation based on experience and internal equity.

Starting pay ranges from $18 to $25 per hour, depending on experience. Benefits include health, dental, and vision insurance, PTO, EID, a 401(k) plan with company match, disability coverage, and other