Patient Service Specialist — Front Desk & Scheduling

Select Medical; Dallas (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Dallas, TX is seeking a Patient Service Specialist - Float to join our outpatient team. You will greet patients, handle front desk tasks, verify insurance, schedule appointments, and support therapists while traveling to assigned clinics as needed.

The ideal candidate has a high school diploma or GED, strong customer service skills, and experience with insurance verification or healthcare office administration.

Qualifications

• HS diploma or GED is required.
• Preferred experience in customer service in healthcare settings.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Skills

Customer service

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Dallas, TX is seeking a Patient Service Specialist - Float to join our outpatient team. You will greet patients, handle front desk tasks, verify insurance, schedule appointments, and support therapists while traveling to assigned clinics as needed.

The ideal candidate has a high school diploma or GED, strong customer service skills, and experience with insurance verification or healthcare office administration.