Patient Services Coordinator: Front Office & Insurance

Baylor Scott & White Outpatient Rehabilitation; Irving (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Irving, TX seeks a Patient Service Specialist to manage front-office operations, greet patients, answer phones, and schedule appointments. The role also handles data entry and the intake process to ensure smooth patient flow.

The position requires insurance verification, authorizations, benefits review with patients, copay collection, and daily cash balancing.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Experience with insurance verification is a plus.

Responsibilities

• Process referrals and schedule patients.
• Complete intake process and data entry.
• Verify insurance and obtain authorizations.
• Review benefits with patients and collect copays.
• Schedule patients and operate front office across centers.
• Assist therapists and perform daily cash balancing.

Skills

Customer service experience

Insurance verification

Healthcare office administration

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Irving, TX seeks a Patient Service Specialist to manage front-office operations, greet patients, answer phones, and schedule appointments. The role also handles data entry and the intake process to ensure smooth patient flow.

The position requires insurance verification, authorizations, benefits review with patients, copay collection, and daily cash balancing.