Patient Services Front Desk Specialist

Integrity Care Group; Hempstead (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Integrity Care Group is seeking a Patient Service Specialist to manage front desk operations, greet patients, verify insurance, collect co-pays, and maintain patient data integrity with confidentiality. The role emphasizes excellent customer service in a fast-paced clinic environment.

The candidate should have a high school diploma (associates preferred), knowledge of HIPAA, and experience with medical office software.

Qualifications

• High School Diploma or equivalent required; Associates preferred.
• Must obtain and maintain a current certification in BLS.

Responsibilities

• Greet patients and manage reception area with excellent customer service.
• Enter and verify patient registration data and insurance information.
• Collect co-pays when required and ensure patient confidentiality per HIPAA.
• Balance daily charges and safeguard payments.
• Assist in scheduling referrals and manage patient charts as needed.

Skills

Medical coding & billing

HIPAA knowledge

Microsoft Office

Supervise staff

Education

High school diploma or equivalent

Associates preferred

Tools

Internet

Email

Microsoft Office

Job description

Integrity Care Group is seeking a Patient Service Specialist to manage front desk operations, greet patients, verify insurance, collect co-pays, and maintain patient data integrity with confidentiality. The role emphasizes excellent customer service in a fast-paced clinic environment.

The candidate should have a high school diploma (associates preferred), knowledge of HIPAA, and experience with medical office software.