Patient Care & Front Desk Specialist

Fast Pace Health; Arkansas; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical

Dental

Vision

Work-Life balance

Job summary

Fast Pace Health seeks a Patient Care Specialist to provide essential administrative support at the front desk, greeting patients, registering and discharging, and handling insurance information with accuracy and compassion.

You will coordinate patient flow, input demographics, collect co-pays, and maintain knowledge of insurance plans while delivering outstanding customer service in a fast-paced clinic environment.

Qualifications

• High School Diploma or equivalent with CPR license and 1 year of customer experience.
• Level 2/3 require 3 years’ experience in billing and coding and intermediate computer skills (70–100 wpm) in MS Office with Excel formulas including VLOOKUP.
• Experience in administrative duties such as scheduling, ordering, training, and other duties as assigned by Clinic/Regional Director.

Responsibilities

• Greet, register, and discharge patients with a high level of customer service.
• Input patient demographics and financial information at registration.
• Verify and update patient insurance information at registration.
• Collect insurance payments, co-pays, deductibles, and Self-Pay amounts.
• Answer phones warmly and maintain patient-focused communication with staff.
• Coordinate medical records process and assist cross-functionally as needed.
• Maintain office cleanliness and support clinic operations.
• Support new employee training and onboarding as needed.

Skills

Customer service

Front desk duties

Insurance knowledge

Communication skills

Education

High School Diploma or equivalent

Current CPR license

Tools

MS Outlook

MS Word

Job description

Fast Pace Health seeks a Patient Care Specialist to provide essential administrative support at the front desk, greeting patients, registering and discharging, and handling insurance information with accuracy and compassion.

You will coordinate patient flow, input demographics, collect co-pays, and maintain knowledge of insurance plans while delivering outstanding customer service in a fast-paced clinic environment.