Patient Care Specialist — Front Desk & Patient Access

Fast Pace Health; Alabaster (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Holiday pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Work-Life balance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support for patient registration and insurance processing under supervision. You will ensure accurate data entry, explain billing details, and maintain a compassionate front-office atmosphere.

The role emphasizes strong customer service, teamwork, and adherence to clinic processes, with opportunities for cross-training and professional growth within a community-focused healthcare setting.

Qualifications

• High school diploma or equivalent is required.
• CPR certification is preferred.
• Experience in medical front-office or urgent care settings is a plus.

Responsibilities

• Greet, register, and discharge patients with a high level of customer service.
• Input patient demographics and financial information accurately at registration.
• Verify and update patient insurance information and explain co-pays, deductibles, and coverage.
• Coordinate medical records and assist with back-office tasks as needed.
• Maintain clinic cleanliness and a welcoming environment; support team with training and compliance.

Skills

Customer service

Front office

Phone handling

MS Outlook

MS Word

Education

High School Diploma

CPR certification

Tools

MS Outlook

MS Word

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support for patient registration and insurance processing under supervision. You will ensure accurate data entry, explain billing details, and maintain a compassionate front-office atmosphere.

The role emphasizes strong customer service, teamwork, and adherence to clinic processes, with opportunities for cross-training and professional growth within a community-focused healthcare setting.