Patient Services Front Desk Specialist

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health seeks a Medical Office Specialist to support ambulatory operations at multiple locations. You will handle front desk tasks, patient check-in/out, scheduling, registration, and post-visit follow-up to ensure a positive patient experience.

With 1+ year of customer service experience, strong computer skills, and excellent communication, you will thrive in a fast-paced environment and support providers and staff while maintaining patient confidentiality and HIPAA

Qualifications

• High School diploma or GED or equivalent experience.
• 1+ years experience in customer service/working with the public.
• Ability to multitask in a fast-paced environment.
• Willingness to travel to various locations.
• Proficient with computers (MS Office/Google Suite).
• Excellent written and verbal communication skills.

Responsibilities

• Greet patients and check-in/check-out processes accurately.
• Manage patient registration and scheduling activities.
• Collect copayments and verify insurance eligibility.
• Maintain patient confidentiality and HIPAA compliance.
• Communicate with providers and staff to support workflows.

Skills

Customer service

Communication skills

Multitasking

Microsoft Office

Google Suite

Education

High School diploma or GED

Associate degree

Tools

EMR/EHR experience

Microsoft Office

Google Workspace

Job description

Hackensack Meridian Health seeks a Medical Office Specialist to support ambulatory operations at multiple locations. You will handle front desk tasks, patient check-in/out, scheduling, registration, and post-visit follow-up to ensure a positive patient experience.

With 1+ year of customer service experience, strong computer skills, and excellent communication, you will thrive in a fast-paced environment and support providers and staff while maintaining patient confidentiality and HIPAA