Patient Services Front Desk Specialist

Forefront Dermatology; Fairfax (VA); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Paid time off

Holiday pay

Life insurance

Long term disability

Short term disability

Additional life insurance

Accident insurance

Critical Illness Insurance

Hospital Indemnity

401K with employer contribution

Profit sharing

Employee discounts

Résumé du poste

Forefront Dermatology in Fairfax, VA is seeking a Patient Service Representative to handle patient check-in, verification of insurance, and front desk coordination. You will manage a multi-line phone system, update records, collect co-pays, and support daily clinic operations.

The role requires a high school diploma and strong customer service, communication, and computer skills. A friendly, professional demeanor and confidentiality are essential in this fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of recent medical office experience or in a similar capacity is preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Must possess excellent customer service, communication and organizational skills.
• Ability to operate standard office equipment.
• Type a minimum of 40 wpm is preferred.
• Must possess attention to detail.
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
• Ability to respond positively to constructive feedback and direction from supervisors.
• Must demonstrate professional appearance and manner at all times.
• Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
• Ability to maintain confidentiality of information

Responsabilités

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter throughout the day.
• Checks schedules for added, canceled and no-show appointments throughout the day.
• Schedules follow up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Connaissances

High school diploma

Medical office experience

Computer skills

Learn new software

Customer service

Communication

Organizational skills

Typing 40 wpm

Attention to detail

Multi-tasking

Teamwork

Feedback orientation

Professional appearance

Friendly demeanor

Confidentiality

Formation

High school diploma or equivalent

Description du poste

Forefront Dermatology in Fairfax, VA is seeking a Patient Service Representative to handle patient check-in, verification of insurance, and front desk coordination. You will manage a multi-line phone system, update records, collect co-pays, and support daily clinic operations.

The role requires a high school diploma and strong customer service, communication, and computer skills. A friendly, professional demeanor and confidentiality are essential in this fast-paced environment.