Patient Services Specialist

Talentify; Jenkintown (PA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

401K with employer contribution

Paid time off

Job summary

Forefront Dermatology in Warminster, PA is seeking a Patient Service Representative to manage patient check-in, update records, and handle insurance verification in a fast-paced setting.

The role involves multi-line phone handling, medical records maintenance, and processing co-pays; excellent customer service and confidentiality are essential. This full-time position emphasizes teamwork and timely patient flow.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of recent medical office experience or in a similar capacity is preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Must possess excellent customer service, communication and organizational skills.
• Ability to operate standard office equipment.
• Ability to type a minimum of 40 wpm is preferred.
• Must possess attention to detail.
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
• Ability to respond positively to constructive feedback and direction from supervisors.
• Must demonstrate professional appearance and manner at all times.
• Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others.
• Ability to maintain confidentiality of information.

Responsibilities

• Performs opening and closing clinic duties
• Greets patients, checks in for appointments and verifies insurance
• Scans documents into electronic health record
• Maintains tidiness of waiting area and reception counter throughout the day
• Checks schedules for added, canceled and no-show appointments throughout the day
• Schedules follow up appointments as needed
• Responds to designated tasks in the electronic health record
• Orders clinic office supplies
• Sells and tracks cosmetic products
• Distributes mail
• Prepares for next day scheduled appointments

Skills

Customer service

Communication

Organizational skills

Typing speed 40 wpm

Confidentiality

Multi-tasking

Attention to detail

Proficient in computer use

Education

High school diploma or equivalent

Job description

Forefront Dermatology in Warminster, PA is seeking a Patient Service Representative to manage patient check-in, update records, and handle insurance verification in a fast-paced setting.

The role involves multi-line phone handling, medical records maintenance, and processing co-pays; excellent customer service and confidentiality are essential. This full-time position emphasizes teamwork and timely patient flow.