Patient Services Front Desk Specialist

EAST TEXAS COMMUNITY CLINIC INC; Canton (TX); On-site; USD 36,000 - 42,000; Full time

Job summary

ETCC Canton is seeking an Administrative Clerk to greet patients, register them, and coordinate appointments and documentation in a busy healthcare setting. You will support billing and patient records while ensuring accuracy and efficiency throughout daily operations.

The role requires a high school diploma, knowledge of medical terminology and insurance processes, and strong communication and organizational skills to protect patient privacy and deliver quality care.

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology, procedures and diagnosis.
• Working knowledge of healthcare insurance preferred.
• Knowledge of general administrative and clerical procedures.

Responsibilities

• Greet patients in person and on the phone.
• Register patients according to established protocols.
• Assist patients with forms and documentation including medical insurance.
• Ensure patient information and billing details are accurate.
• Inform patients about office procedures and policies.
• Maintain and manage patient records.
• Schedule appointments and coordinate hospital admissions, tests, and outside appointments.
• Handle incoming calls and transfer as needed.
• Process co-pays and payments.
• Protect patient privacy and confidentiality.

Skills

communication

data management

planning & organizing

attention to detail

customer service

adaptability

confidentiality

Education

High school diploma

Tools

Computer software basics

Job description

ETCC Canton is seeking an Administrative Clerk to greet patients, register them, and coordinate appointments and documentation in a busy healthcare setting. You will support billing and patient records while ensuring accuracy and efficiency throughout daily operations.

The role requires a high school diploma, knowledge of medical terminology and insurance processes, and strong communication and organizational skills to protect patient privacy and deliver quality care.