Cardiology Front Office Specialist

Waco Cardiology Associates; Waco (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Waco Cardiology Associates seeks a Front Office Technician to join our on-site team in Waco, TX. You will greet patients, check them in and out, verify insurance, collect co-pays, and schedule appointments.

You will answer phones, route calls, respond to inquiries, maintain records, prepare charts, and support the clinical staff with daily administrative tasks. This role requires professionalism and confidentiality in a fast-paced clinic.

Qualifications

• Strong communication and customer service skills for interactions with patients and staff.
• Accurate typing and basic computer proficiency for records and scheduling.
• Ability to train and support peers on front office procedures and systems.
• Troubleshooting skills to resolve scheduling and registration issues promptly.
• HIPAA compliance and confidentiality in a fast-paced clinical environment.

Responsibilities

• Greet patients and check them in and out, verify insurance and demographics, collect co-pays.
• Schedule and confirm appointments, answer phones, route calls, respond to inquiries.
• Maintain accurate electronic and paper records, prepare charts, support clinical team.
• Ensure a welcoming front office environment and efficient patient flow.

Skills

Communication

Customer service

Typing

EHR handling

Training & peer support

Troubleshooting

HIPAA compliance

Multitasking

Organizational skills

Education

High school diploma

Job description

Waco Cardiology Associates seeks a Front Office Technician to join our on-site team in Waco, TX. You will greet patients, check them in and out, verify insurance, collect co-pays, and schedule appointments.

You will answer phones, route calls, respond to inquiries, maintain records, prepare charts, and support the clinical staff with daily administrative tasks. This role requires professionalism and confidentiality in a fast-paced clinic.